The Standard Insurance’s roots run deep in the tourism and hospitality sector, with our original three offices situated in the heart of Northwestern Ontario. This has allowed us to gain a greater understanding of what it means to run a tourism business in more remote locations.
We are very proud to have one of Canada’s longest-standing programs, providing customized insurance specific to hunting, fishing, and general outdoor activity-based tourism operations; tourism-based operations often have a set risk profile not very well understood by the general insurance market.
The fact is that where we live, work, and play is different, unique, and requires custom solutions. It’s difficult in itself to place a policy for exposures to snow load, vandalism for seasonal vacancies, forest fire, flood, and marine risks. Not to mention the unique liability exposure that comes with extensive and often misunderstood outdoor activities.
What is Covered in Resort Insurance?
The saying, “Make hay while the sun shines” is often very accurate for the many tourism-based operations; most have a short or peak season to bring in revenue, making proper protection vital.
This is why we have partnered with Canada’s top insurance companies to offer products that will help you get back on your feet in the event of hardships caused by external factors.
Property and Structure
There are insurance options available to protect the property and structure that are normal for daily operations, including sleeping quarters, service buildings, recreational halls, fish cleaning, shower houses, and solar and water systems.
Business Interruption and Wage Loss
When a resort is impacted by damage such as broken water lines or fire, there is an interruption of services that causes loss of income for you and loss of wages for employees. Many Resort Insurance policies include some form of business interruption coverage. The amount of money you get from this portion of your policy depends on the size of your resort and the amount agreed upon in your contract.
Your income protection may also provide you with alternative lodgings for guests while your main property is being repaired. Campers, trailers, and other mobile lodgings may be paid for by your Resort Insurance until your main property is ready for guests.
Criminal
Even the most honest and hard-working resorts face criminal activity from time to time. Criminal Insurance helps with legal fees in criminal cases against a thief or vandal and helps with the cost to replace stolen items or damaged property on your resort.
Liability
Insurance to protect you against liability is a basic need for every business, but for resorts where individuals are sleeping, eating, and essentially living on your property, it is essential. Liability Insurance is there to protect you financially should a guest or any other resort visitor be injured, fall ill, or perish on your property.
Liability Coverage may assist with legal fees, medical bills, repair to damaged property, or help with funeral costs in the event of a death.
Guest Property
Guest property protection may fall under the scope of your liability insurance, but it is best to check. You may need special custom guest property protection depending on the size of your resort and the type of activities there.
Guest property protection ensures you are not legally responsible for lost, stolen, or damaged items belonging to guests of the resort.
Extended tourist Resort Insurance selections may include add-ons such as:
Aviation
Many large Canadian resorts use aviation vehicles of one kind or another. Whether you have a seaplane, small fixed-wing passenger plane, or a helicopter to transport your guests, Aviation Insurance covers the following areas:
- Plane hull
- Plane hangar/storage facility
- Liability
Non-owned Aviation Liability
Within the aviation portion of your Resort Insurance policy, you may consider opting for Non-owned Aviation Liability insurance. This is protection for planes which are not owned by the resort, but which visit your property or are used as transportation to and from your site. If an unowned plane is damaged, your Non-owned Aviation Liability coverage keeps you from being liable for applicable costs.
Marine
Like Aviation Insurance, Marine Insurance is there to cover watercrafts used on your property. Canada is well-known for our beautiful natural bodies of water, so it only makes sense that resort visitors would travel to some of these sites hoping to get out on the open sea, river, or lake.
Marine Insurance covers a variety of watercraft, including:
- Kayaks
- Fishing vessels
- Row boats
- Motorboats
- Canoes
- Jet skis
- Yachts
- Schooners
- Sailboats
It may also cover docks, boat houses, and other storage structures used to house watercraft and marine equipment.
Natural Disaster
Natural disasters are often not covered under general resort insurance; however, you can get extended coverage if you are based in an area which experiences:
- Flooding
- Forest fires
- Earthquakes
- Tornadoes
- Hurricanes
Contact The Standard Insurance
For more information on Resort Insurance, contact The Standard Insurance. Our experienced brokers are always happy to hear from new and returning clients.
Call 1-844-969-8199 today.
Resort Insurance FAQs
As a leading Resort Insurance brokerage in Canada, we receive many questions on the topic. To help our clients better understand these insurance products, here are some of our most frequently asked questions:
Are my commercial vehicles covered under basic Resort Insurance?
Not usually. You will likely need extended coverage for commercial vehicles to protect any cars, trucks, ATVs, and other automobiles used on-site.
Can I get a discount on extended insurance if I use the same broker or insurance provider?
Most insurance providers will offer discounted rates when you bundle together various insurance products. When you work with our experienced team at The Standard, you can count on your broker going above and beyond to find the best rates and custom options for your resort.
If my guests have travel insurance, do I need liability insurance?
Absolutely! Your guests’ travel insurance protects them from unforeseen medical costs should they be injured at your resort. However, if your guest trips over unleveled cobblestone in your walkway or is in a motor accident while being transported in a company vehicle, your liability insurance is needed to protect you from medical (and potentially legal) fees.
Who is the insurer for your program?
We are pleased to have Intact as the leading insurer behind our program. Intact is the largest insurance company operating in Canada and one of the largest in the world.
What happens if I have a claim?
We will put your worries to rest with our quick and efficient claims services. The Standard Resort Insurance Program is proud to be affiliated with ClaimsPro who offer excellent claims management. If you have a claim that requires immediate assistance, contact ClaimsPro at 1.877.795.0550 or contact one of our Resort Specialists today.
Do you deal in other insurance products?
Yes! We provide expert advice in personal insurance, commercial insurance and aviation insurance. We also have an active life insurance division. For more information contact our office today.
Do you have any payment options?
Yes! Our Resort Program caters to your individual needs through a variety of payment options. Refer to your Resort Specialist for more information.
Are there any discounts available?
Yes! We offer many discounts including claims free and loyalty credits. For more information contact a Resort Specialist.
At The Standard Insurance, we pride ourselves for our long-lasting commitment to act as an advocate for every single one of our clients. Our success is measured by their experience and satisfaction:
“
I had a wonderful experience with Nicolle, I had some issues with my Insurance policy and Nicolle straightened them up immediately. THANKS AGAIN NICOLLE !
”“Callie stepped up and provided a very professional service and responded to all our questions in a timely manner. We highly recommend Standard Insurance Brokers.”
“The agent, Celeste, was very prompt with her responses. She was able to source a favorable and economical premium compared to what I had. Very good service so far.”
“The ladies that work here are great! So sweet and kind! Thank you for the A+ customer service”